Testimonials
 

SUPER SATISFIED WITH THE EXCELENT SERVICE THAT I RECEIVED

SELER AND FININCING GUYS WERE SO CLEAR WITH THE CONDITIONS AND TERMS THAT I WAS LOOKING FOR
October 30th, 2017
ISAIAS ALVARADO DEL ANGEL bought a new tacoma 2017 at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Fantastic service!

Jordan Daybell was thorough, friendly and very knowledgeable!! Love my Rav and would definitely deal at Heninger Toyota again and recommend them to everyone!
October 30th, 2017
Shannon Gill bought a new Rav at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

thank you

Sean and others provided great assistance. Sean exceeded expectations by providing continuity of assistance on his day off. Friendly, professional and not pushy. Service centre staff were excellent as well.
October 19th, 2017
Dorothy bought a used Tacoma at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Great Service!

About 3 weeks ago, we went to Heninger Toyota to inquire for a pre-owned Toyota Rav 4 2013 and by the time we get there the unit was already sold. But, the good thing is we were able to lease a 2017 Rav 4 by their expert advise to us. thank you Patrick Delaney, Genc Haziri, and Lee serban
October 3rd, 2017
Christopher visited Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Great Service!

About 3 weeks ago, we went to Heninger Toyota to inquire for a pre-owned Toyota Rav 4 2013 and by the time we get there the unit was already sold. But, the good thing is we were able to lease a 2017 Rav 4 by their expert advise to us. thank you Patrick Delaney, Genc Haziri, and Lee serban
October 3rd, 2017
Christopher visited Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Used Rav4 Purchase

Very Satisfied start to finish. Byron Hundt and Earl Ochoa as well as Garth in the detail area were very helpful as well. Everyone we were in contact with was very helpful and professional. Definitely recommend this dealership.
October 1st, 2017
Wayne and Karla bought a used Rav4 at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

New car purchase

I just brought a car from Heninger Toyota, Jin Yu Li was the sales person who helped me out. He is very nice and very professional. If you want to buy a car, go find him.
October 1st, 2017
Xuan bought a new vehicle at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Great service

Thank you to Kevin, for the outstanding service. He helped me today with my oil change and went above and beyond.
September 23rd, 2017
Rita had service preformed at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Buying A Used Car

Came in to look for a car for my best friend and was greeted with uplifting spirits and smiles. I was then led to Earl\'s office and he helped us find options. My friend test drove some cars and found one she absolutely loves and purchased it immediately. They were all very accomodating to us and we loved our experience there. We will definitely refer everyone who asks us where to buy cars over to these guys!
September 23rd, 2017
Serge bought a used 2014 Civic EX at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Oustanding Customer Service

I have nothing but good things to say about my buying experience at Heninger. I first met Daniel who had a very friendly approach which really made me more comfortable during my first dealership experience. He was able to help me find exactly what I wanted for the price I was happy with. He kept me in the loop about every detail of my purchase throughout the process. Couldn\'t have met a better Product Specialist. When I met Lee from finance, the first thing he did was offer me Tim Hortons. Lee was very personable and communicative all throughout. He did everything he could to help me along with purchase and, like Daniel, kept me informed of every detail of the purchase. It was my pleasure to have met them both. If you want to deal with people who are more than happy to work with you, then you talk to these 2 gentlemen. Thanks guys!
September 20th, 2017
Jason bought a new 2017 Toyota Tacoma at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Excellent service

I came to look, I left with a car. Excellent service
September 15th, 2017
Céline bought a new toyota Rav4 at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Answered All Our Questions

We have a Toyota car that is pretty old, and we had questions about the car, and thankfully, Danning answered them for us. Thanks for the service!
September 13th, 2017
Vicki visited Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Excellent & Friendly Service

My wife, my brother-in- law and I went to the Dealership to check out the showroom last July 22, 2017. We were interested in the 2017 Rav4. Anne Reyes was very gracious in accommodating us and we were able to test drive. She was very professional and very pleasant to deal with. Toyota Heninger has never failed us. My wife and I bought our first brand new car here. It was a Toyota Corolla. Peter Chen helped us then. He also helped us when we got our 2nd car- a Camry. We are very happy to see that he is now a Director of Sales. He and Leo Mei assisted us when we got our Sienna. Leo Mei was very professional. We are also very happy to see that he is now a Manager. When we went to the dealership, we endeavored to meet Peter Chen and Leo Mei, to acknowledge the assistance and service they have done. My wife and I also wanted to see how they have been doing all these time. Without fail, they still provide excellent customer service and they have genuine concern for their customer. Going back to the Rav4, Anne Reyes patiently and professionally answered all our questions. She too has a genuine concern to her customers. At the end of the day, my wife and I got a 2017Rav4. My brother-in-law and his wife also got one too. Anne Reyes further assisted us when the dealership took back our Sienna. Byron Hundt , was very helpful in this process too. Kudos Toyota Heninger!
August 21st, 2017
Fitz Lee bought a new vehicle at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

These guys are great!

Awesome friendly service from Damien and Moaz. True gentlemen, offer great advice and insight into the purchase of our pre-owned Corolla. Made us feel confident that it was the right choice for us.
July 28th, 2017
mike bought a used vehicle at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Great Customer Service!

Elaine was very knowledgeable and went the extra mile in helping us lease our 20017 Rav4 and Corolla. Thanks so much for your service.
May 12th, 2017
Rowan Joffe bought a new vehicle at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

2017 Toyota RAV4 XLE

The Toyota RAV4 XLE is excellent. The service of your Product Advisor Anne Reyes was very good and informative. Elaine Zhu the Financial Services Manager was also very helpful and courteous to us.
May 4th, 2017
Ceferino Hermano bought a new 2017 Toyota RAV4 XLE at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Great customer service

I purchased a pre-owned vehicle just before Christmas and I was very happy with the service I received from Jordan and Billy. Jordan texted me immediately when a great deal came in and that one went within 2 hours of arrival. Then, when I showed interest in a newer model Corolla, Jordan helped me out without being pushy or overbearing. I appreciated his informative and friendly approach. He was attentive to my requests and ensured I was satisfied. The whole purchase experience was stream lined and efficient. I researched other Corollas in the city and contrary to another review, Heninger was at a fair market price and the customer service was the added bonus.
December 30th, 2016
Elaine bought a used 2015 Toyota Corolla at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Positive experience

This is my 4th vehicle leased from Heninger since 2008. Previously two Tundra\'s and one 4Runner. I dealt with Randal for my last lease, also a good experience, and this time with Agi. Both Agi and Mark worked to get deal that went beyond what I was asking for without the typical car dealer haggling. (Bonus from Agi - Polish cookies :) Also thanks to Elaine and Samantha.
December 20th, 2016
Drew bought a new 2016 Toyota 4Runner at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Appreciation

I purchased a pre-owned vehicle,I didn\'t have any clue about financing, these guys helped me, they offered me the best option kindly, they tried to get the minimum interest rate. That was a great experience and I am happy with their frindly attitude. I hope get more assists from them to maintain my car in the future. thank you guys.Special thanks to Byron, good job !!!
December 5th, 2016
Hadi bought a used vehicle at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Service Advisor

Adrian did a great job keeping me informed and ensuring that my service was complete. Thanks!
November 27th, 2016
Kelly had service preformed at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Great Work

From check in to pick up. The truck was done in the time frame that the staff set out and it was great to have it back WASHED!!! Thank you !!!!
October 25th, 2016
Andre had service preformed at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

2015 RAV4 XLE (Used) Purchase with Brian Collin

We were extremely satisfied with the services of Brian Collin in our recent Heninger Toyota used car purchase. Brian worked within our budgetary constraints to find us our vehicle that met our wants & needs. His product knowledge was extensive as he was able to provide answers to all our questions. When we picked up our vehicle, he provided a detailed walk thru of the vehicle components which we appreciated. Thank you Brian for going above & beyond our expectations.
October 7th, 2016
Bruce & Sandra bought a used 2015 RAV4 XLE at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Service Feedback

Over the past few months i have been booking appointments at the Heninger service department for oil changes, etc. On my last appointment on September 21, I would like to highly commend Joel Jove on his most courteous demeanour. I found Joel to be most helpful and knowledgeable, which was greatly appreciated, as there were some concerns, on my part, that required a more detailed explanation for me, which he patiently dealt with!! Well done Joel!! At my previous Toyota dealership I was paying $80.00 for an oil change, so very much appreciate that you charge much less, and sincerely hope you keep it at the same cost in the future! - thank you!! I look forward to continued servicing on my car at Heninger!!
September 27th, 2016
Judi K had service preformed at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Service Feeback

I was in for an oil change only and came through the Express Lane for my 8:00 a.m. time slot. Jason was extremely prompt and courteous from start to finish. I very much appreciated having a comfortable sit down your waiting area. All in all, a big shout out to Jason and the rest of the team at Heninger. It made for a great start to my day!
September 27th, 2016
Elaine had service preformed at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

New Car Purchase

Wonderfully helpful salesman & finance manager. You\'re lucky to have them
August 23rd, 2016
Barry bought a new 2016 Yaris hatchback (new) at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Amazing purchase experience

I sent an email request to Heninger Toyota in regards to the purchase of a Toyota Tundra. i received a call back within 5 minutes, now that\'s efficient, and a gentleman by the name of Brian Collin the Internet sales director was in the other end of the phone. Brian made me feel comfortable, not the typical car buying experience with a dodgy used car salesman approach. Brian was very easy to talk to and to get along with. It was very simple and easy to do business with Heninger Toyota, I found that also with the management who I met, Billy Ye, these guys are all on a level. I would highly recommend Heninger Toyota to anyone and everyone. They will not disappoint.
August 15th, 2016
Cash visited Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Positive experience in service

Hello, I wanted to let you know about the very positive experience I had at Heninger Toyota with Derek as my service representative. My car had been partially submerged in one of the recent heavy rains and I had it towed to Heninger for evaluation. He was very helpful with polite and attentive advice during the whole experience. I am especially grateful to him for arranging a shuttle bus to pick up my belongings left in the car and a return trip that included transporting those things back home. That was a step beyond what I expected. He even called the next day to let me know I had forgotten about my license plate and held it at his desk so that I could retrieve it some days later. The impression he left of himself and Heninger Toyota was very positive. I hope you will make a note of this in his file as good employees deserve a pat on the back once in a while.
July 21st, 2016
Gurli had service preformed at Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

Feedback - Service Department

My wife and I would like to say thank you so very much for the great service that your department have done so far. Special thanks to Jason Bickert for his help in explaining the result of the service. His knowledge and efficiency is great appreciated.
July 12th, 2016
Kevin visited Heninger Toyota in Calgary, AB
Friendliness:  ★★★★★
Service:★★★★★
Knowledge:★★★★★
Price:★★★★★
Satisfaction:★★★★★
Overall:★★★★★

My service appointment went well. Jason was easy to work with, was thorough, kept me informed of what was going on, and was very pleasant.
July 7th, 2016
Barbara Pol - July 7 2016 visited Heninger Toyota in Calgary, AB

No improvement needed. I was completely satisfied. My product advisor, Drew, was amazing. He made me feel comfortable from the moment he started talking to me. He was very attentive and knowledgeable. Without looking anything up, he was able to answer all of my questions, and even answered some before I had the chance to ask. Purchasing my first new vehicle was a very pleasant experience at Heninger. Thanks!!!
July 4th, 2016
Seija Rampanen - June 29 2016 visited Heninger Toyota in Calgary, AB

Mike was my service rep. There could not be a kinder, more attentive person. I explained my situation somewhat to him, and he did not bat an eye. When I said certain work could not be done, it would have to be postponed until January, he made a note to that effect, and to my great pleasure, the mechanics followed through. I had put in a request to have my washer fluid hose fixed. The mechanics did not mention doing the repair, so I demanded Mike come and see for himself that it needed repair. He was totally in agreement to look at it. So when we lifted the hood, I was amazed to find that the hose was repaired. So all in all, Mike rated 10 out of 10 in my books.
July 4th, 2016
Donelda Snyder - June 30 2016 visited Heninger Toyota in Calgary, AB

I was delighted with my service yesterday –the receptionist was charming and gracious and willingly closed the noisy television in the lounge area where I was the only waiting client; Jason was courteous, helpful and efficient, and delivered my keys within the estimated hour. As I claimed my car, I was astonished to discover that the muddy splashes from the previous day’s rain had been washed away! Thank you for fast and exemplary service.
June 30th, 2016
Ruth - June 30 2016 visited Heninger Toyota in Calgary, AB

Just to say thanks very much for the prompt service you offered me with my 2012 Tundra. You were able to fit my request for detailing as well as the planned service by the time I needed to truck returned. The service guy I dealt with was really efficient and ensured I got the service I needed in the time I needed it. Thanks very much.
June 24th, 2016
Chris Leonard - June 24 2016 visited Heninger Toyota in Calgary, AB

In reply to your email regarding my recent visits to your Service Department, and would like you to know that I had super professional service from your employee Luke Jones. He explained everything that was to be done to my vehicle and handled my gripes with true professionalism. You are fortunate to have such a great employee.
I also want to mention that the two young ladies at your front desk couldn’t have handled your customers more pleasantly considering what they have to deal with at times. I had the opportunity to be in the area of your front desk while waiting for a ride on the two recent visits to your Service Department and was able to watch and listen to them dealing with some rather difficult customers. They are marvelous and you are so fortunate to have them giving your customers their first impression of Heninger Toyota.
June 22nd, 2016
Marie Primmet - June 22 2016 visited Heninger Toyota in Calgary, AB

I wanted to let you know that Heninger Toyota has maintained your good reputation. You deliver great service, impressive facility and wonderful staff. Special thanks to Adrian for his excellent service. He’s been my Advisor for years. Keep it up!
June 14th, 2016
Celine Chan - June 13 2016 visited Heninger Toyota in Calgary, AB

I wanted to drop you note thanking you for the great service that I had yesterday.
I stopped bringing my car to Heninger about 5 years ago after a really bad service experience. It was a lousy day that culminated in the fellow who ran my file giving me an incorrect time to pick up my car necessitating a return visit, losing my car for 30 minutes when I came back and then informing me that it was my fault because my home address was incorrect. Needless to say, I didn’t come back after that.
The only reason that I was at Heninger to get the service for my car yesterday is that my husband booked me in after getting competing quotes between three different companies. He had forgotten that I had a ‘no visit’ policy with you.
However, after yesterday, I was so impressed that I won’t hesitate to come back. I would like to commend Mike at the front desk for being courteous, friendly and extraordinarily customer focused. He walked me through everything, was clear and concise and very helpful. I appreciated his two follow up calls and an email with my service summary. He was quick when I came to pick up my car and got my payment completed within minutes so I could get going.
I have to admit your new service facility is such a change over the old space as well. I was astonished at how clean it was and I loved being able to see everything. It helped create a feeling that you didn’t have anything to hide.
Thanks! Great job. I’m looking forward to bringing my car back to you for all my service work.
June 9th, 2016
Gillian Selby - Wed June 8 visited Heninger Toyota in Calgary, AB

I just want to thank and congratulate heninger toyota service center for a fast and good service and for the new facility. I also impressed how the personnel handle their client like me. Again, thanks.
June 6th, 2016
Jose Roel Singco - June 6 2016 visited Heninger Toyota in Calgary, AB

I love dealing with Luke. He’s a super sweet guy and has always been so polite and gone overboard to help. That’s the only reason I remembered his name from last time. He’s a real bonus to Toyota.
May 30th, 2016
J. Bruce - May 28 2016 visited Heninger Toyota in Calgary, AB

I had my RAV4 serviced yesterday. It was a great experience - Derrick the service advisor was very knowledgeable and professional. Bill, the courtesy driver, was also fantastic and picked me up right on time.
Overall - a great experience!
May 11th, 2016
Arden Styles - May 11 2016 visited Heninger Toyota in Calgary, AB

I was very satisfied yesterday how professional and timely maintenance has been done for my Tacoma truck. I believe everything started with Derek Clements. His knowledge and professional approach helped me to believe that my truck in proper hands. Getting my truck back, after very satisfying explanation what was done and needs to be done in the future, was easy. In overall I started to see big changes since Service department move to new location.
May 10th, 2016
Victor Verkhogliad - May 10 2016 visited Heninger Toyota in Calgary, AB

Booked my appointment online and everything went smoothly.Was not sure about getting the wheels aligned on my Highlander but glad I did. Vehicle is running great.My service advisor was also very easy to deal with and washed the car before I left.
May 9th, 2016
Glenn Hedderick - May 6 2016 visited Heninger Toyota in Calgary, AB

Thank you for selecting the new tires and arranging the service. I truly appreciate it. You are always so good to me! I also wanted to let you know that Adam was fabulous. I was late picking up my car due to an accident on Glenmore. (Took me well over an hour to get to Heninger from my place) Not only did Adam wait for me, which was extremely kind, he was pleasant. Please let him know how much I appreciate his time.
May 9th, 2016
Roxanne - May 9 2016 visited Heninger Toyota in Calgary, AB

Heninger has always treated us well. The Sequoia is always running well with no issues since we bought it 240,000km ago. This tells me we have the right people looking after the servicing. Thanks Derek Clements for keeping me informed and having the work done in a very timely manner.
May 9th, 2016
Andre Giesbers - May 9 2016 visited Heninger Toyota in Calgary, AB

Just wanted to say how impressed I was with the service I received yesterday. Everyone was so polite, friendly and helpful. Young service man that looked after me and I can not remember his name was very professional and helpful. Keep up the good work.
May 5th, 2016
Dorothy Johnston - May 5 2016 visited Heninger Toyota in Calgary, AB

I just had my Rav4 serviced for the first time at your new service centre and Wow! What a gorgeous space. As always, I received exceptional service. I really appreciate the inspection report that documented the condition of my car. Thank you so much to Jason Bickert who was there when I dropped off and picked up my SUV.
May 2nd, 2016
Andrea Serafinus - May 1 2016 visited Heninger Toyota in Calgary, AB

I would like to commend the Heninger Toyota service team for their prompt and efficient service of my Toyota Highlander yesterday, April 29. The service advisor I dealt with (Luke Jones) was proactive and ensured my vehicle was ready at the appointed time (2:00 pm). As well, the vehicle was given a complimentary wash, which I greatly appreciated!
May 2nd, 2016
Enrico Putong - May 1 2016 visited Heninger Toyota in Calgary, AB

Yesterday I brought my van in to have an oil change and tire swap prior to a long trip. I am very grateful that not only did these get done but a much needed wheel alignment plus a replacement of a muffler gasket, so that my van did not sound like a lawn mower.
Your service and new facility are lovely.
April 22nd, 2016
Joanne Neweduk - April 21 2016 visited Heninger Toyota in Calgary, AB

My visit for my tire change was excellent! Your new location I find so efficient and a lovely atmosphere to wait in if necessary. It was quick and am very grateful that Heninger is looking after me and my vehicle.
April 21st, 2016
Lynda Baker - April 20 2016 visited Heninger Toyota in Calgary, AB

Just wanted to provide you feedback for satisfaction of the service I received on April 17. It was a pleasant surprise to get the car wash and cleaning as a part of service. Service was provided very efficiently and in friendly manner. Appreciate the good work.
April 19th, 2016
Raj - April 19 2016 visited Heninger Toyota in Calgary, AB

Working with Joel was a very positive experience; obtaining rides with Bernie was also a very pleasant experience.
April 19th, 2016
Cameron - April 19 2016 visited Heninger Toyota in Calgary, AB

I have to say that your staff and processes just seem to keep getting better – and your new facility is outstanding.
April 15th, 2016
Les Martenson - April 14 2016 visited Heninger Toyota in Calgary, AB

Overall my experience was terrific - thank you!!!
April 13th, 2016
Stephanie Howard - April 12 2016 visited Heninger Toyota in Calgary, AB

I just wanted to send you a short note to express my extreme satisfaction with my service experience yesterday!
Adrian Smith went above and beyond; he was incredibly friendly, polite and efficient when I checked my car in, and he even remembered my name and called me over immediately when I walked in the door to collect it! Also, he gave me a tour of your new service facility, which I was very impressed with.
This all makes coming down to Heninger worthwhile; we live in the NW, and it’s a fair drive to your location. But my experience yesterday proves we made the right decision to buy our Highlander at Heninger, and continue to have it serviced with you.
Well done – a big thank you to Adrian and to your whole team!
April 13th, 2016
Elizabeth Curle - April 12 2016 visited Heninger Toyota in Calgary, AB

Excellent service from Adrian Smith today with his followup up on a simple tire change (winter to summer). The student he is currently training will be well served.
April 13th, 2016
Ralph Morris - April 12 2016 visited Heninger Toyota in Calgary, AB

I took my car in yesterday for a tune up and to switch out the winter tires. Your team always do a great job. I found them fast, friendly and thorough. I always feel like my car is in good hands!
April 13th, 2016
Anita - April 13 2016 visited Heninger Toyota in Calgary, AB

Heninger Toyota you rock for giving your customers an excellent service......I didn’t expect that they clean and wash your car after. I would recommend Heninger to all my friends and relatives.
April 7th, 2016
Leonor - April 6 2016 visited Heninger Toyota in Calgary, AB

I took my vehicle in for service on Tuesday April 5th. I needed a few things done but I also needed it back in order to pick up my kids at school. My customer service manager, Jason, was very communicative and managed to get all the work done on time even with an added brake job! His service was excellent.
April 7th, 2016
Carri Clarke - April 7 2016 visited Heninger Toyota in Calgary, AB

Jason the service advisor was awesome and helpful with some advice.
The courtesy driver, Bill Marks, was awesome.......fyi, this service is extremely helpful and appreciated.
March 17th, 2016
David K - March 16 2016 visited Heninger Toyota in Calgary, AB

Joel is a super rep for Heninger. I have full confidence in his recommendations re my vehicles service requirements. Much appreciated. Deserves a raise.
March 17th, 2016
Bill Ardley - March 17 2016 visited Heninger Toyota in Calgary, AB

The Heninger team was very professional and helpful when I took my vehicle in for regular servicing yesterday. Luke made useful recommendations, and delivered on commitments. Also, the shuttle driver was very personable and accommodated my need to be collected at the end of his day. Much appreciated!
March 17th, 2016
Heather - March 17 2016 visited Heninger Toyota in Calgary, AB

Hello
I just wanted to let you know how impressed I was by my entire experience at Heninger.
I received a service recall for my Sienna and literally picked Heninger on a whim to complete the necessary repairs. I called and booked an appointment - for the day I wanted, when I wanted. When I had to call back and change it, the receptionist was accommodating, polite and helpful.
As I arrived at the service station, I felt like I was driving into a showroom. The floors were spotlessly clean, it was roomy and bright. Luke checked my vehicle in and he was efficient, thoughtful and made me feel confident that I was leaving my van in good hands.
I was able to get directly onto the shuttle without having to wait around. The shuttle driver was personable and friendly and got me to work in a clean car.
When I arrived to collect my vehicle, Luke had my paperwork printed and ready for my signature, reminded my to take my cell phone with me :) and to top off a fantastic experience, my van was washed!
Thank you. You are top notch.
March 15th, 2016
Carol Armstrong - March 11 2016 visited Heninger Toyota in Calgary, AB

Hi there,
I just had my Rav4 serviced yesterday, and wanted to take a few minutes to provide you with feedback. To cut to the chase though, the level of service was, well, simply outstanding, for a lack of better word.
The entire process was extremely streamlined was efficient, from booking the service appointment online, to dropping off the car, to discussing the work to be performed with the technical advisor, to the ride back downtown, to the phone call telling me my vehicle was ready for pick-up, to the detailed report provided to me, to the clean car waiting for me in the parking lot.
I also was amazed by the new facilities. I have seen many manufacturing facilities over the years but the layout, facilities and customer workflow are extremely well thought out, impressive, and appeared to be very functional (both from a client point of view to an automotive tech point of view – although that certainly isn’t my area of expertise).
So all in all, a very pleasant experience. With such high levels of service, there is definitely no reason to consider going anywhere else to get my car serviced – so count me in as a long-term loyal customer.
Keep up the good work and congrats to the entire team
March 3rd, 2016
Bryan Daneau - March 2 2016 visited Heninger Toyota in Calgary, AB

This is to thank Heninger Toyota for the unhidden service to its customers. I had been to other auto service centers and never had I seen the most transparent service than that of Heninger Toyota. Keep the five stars of my appreciation and kudos to the people working towards this innovative idea of providing transparent service to auto owners. Wish you all the best and more success.
February 8th, 2016
Joey - Feb 6 2016 visited Heninger Toyota in Calgary, AB

Very much like the new facility and the excellent service from Nicole. Keep up the good work.
February 8th, 2016
Brian Wesley - Feb 7 2016 visited Heninger Toyota in Calgary, AB

Thank you for the opportunity to share some feedback. I bought my Venza from a friend who only had good things to say about your service department. She was right. The staff was courteous, warm and communications thorough and timely.
Happy to be a new customer.
February 5th, 2016
Kathryn Ward - Feb 5 2016 visited Heninger Toyota in Calgary, AB

So often in business people like to only take the time to lodge a complaint but I thought I would like to take some time to send a shout out to one of your service reps. I’ve had Adrian take care of my trucks visits for the majority of the times I’ve been scheduled for in the last 5 years. Each and every time he has gone the extra distance to make sure I’m satisfied, but he really out did himself last Monday. My truck had recently had a 6” lift kit installed by a local 4 wheel drive shop. I went to them and mentioned that I was hearing a strange noise sometimes when turning. The shop stated that most of the front end components needed replacing after only being installed about a year or year and a half before. The price was astronomical. I brought the truck into Heniger for a “second” opinion. Adrian assured me that he would schedule a technician that was specialized in lift kits. Turns out the truck didn’t need as much work as the local 4 wheel shop stated and the price to have the work done was substantially less.
Because of Adrian and the rest of the service staff I’ll be booking my truck in shortly to have the “Heninger work” completed.
February 4th, 2016
Lyle Gagne - Feb 3 2016 visited Heninger Toyota in Calgary, AB

I would like to provide feedback on the fantastic experience I had before and when I bought my new Toyota RAV 4 Limited edition at the end of November 2015.Brian Collin is the best sales person/ product advisor I have ever met. He never pushed and was always honest with me. I would recommend Brian to anyone looking to go buy a car at Heninger Toyota. he would treat you with respect and take care of you. I have gone back to Heninger since I bought my car and Brian was always ready to answer my questions and help me set up my navigation system. Thanks also to Jerome, new car sales manager and Lee Serban the financial services manager who with Brian helped me navigate my path to a successful purchase. Thanks guys you were all great.
February 2nd, 2016
Priscilla Bunke - Feb 2 2016 visited Heninger Toyota in Calgary, AB

I would like to thank Brian Collin for all of his help finding me a new vehicle. He was very knowledgeable and honest when showing me my options. He was patient every step of the way. Took me on a couple of test drives and showed me everything important about the vehicles. The experience at Heninger was the most positive one I had from all the dealerships I have visited in my search for a new car. If you are looking for a knowledgeable, honest and patient car sales guy, ask for Brian.
February 2nd, 2016
Kristen Powell - Feb 2 2016 visited Heninger Toyota in Calgary, AB

Thank you Just wish to comment – excellent service as always. Service on my car was completed in a very timely manner. Technician Joel was a pleasure to deal with. I have dealt with Joel in past and always satisfied with his service – please pass compliment along to him.
January 29th, 2016
Kathy - Jan 28 2016 visited Heninger Toyota in Calgary, AB

I would just like to send a quick note to say how impressed I am with your new service facility and professional staff. During my vehicles regular oil change and maintenance completed yesterday at your facility, I was kept up to date by Adrian Smith in a very professional and courteous manner. I truly appreciated Adrian’s professionalism and the fact that he made the effort to give me a call first thing in the morning (as I had dropped off my vehicle the night before) to let me know that what I had originally booked my vehicle in for was not required and he suggested the services that were recommended based on the mileage of my vehicle. This saved me money and certainly gives me confidence that Adrian and the Toyota Service Department care about their customers. Once service was completed on my vehicle, Adrian gave me a quick call to advise me I could pick up my vehicle at my earliest convenience and when I arrived his professionalism continued as it had from the start to the finish of the day. BRAVO!
January 27th, 2016
Michelle Moffat - Jan 26 2016 visited Heninger Toyota in Calgary, AB

Just to let you know that I had a very good experience with Adrian and the information and servicing of my car.
January 26th, 2016
Wendy - Jan 23 2016 visited Heninger Toyota in Calgary, AB

I just wanted to email my feedback about my recent service appointment for my Rav 4 it was on Saturday December 19th at 930am. I believe my technicians name was Derek. He was very informative and helpful. He even washed my car! Which was so nice because I couldnt see out of the back up camera when I dropped off the vehicle. The gentleman who drove the van and took me to the train station was really great as well. I love the new facility. I definitely want to bring my car in for some detailing. Even though I had almost a $500 bill and was advised that I need 2 new tires I left Heninger completely happy and so glad I purchased my vehicle through your company. You guys have a customer for life! Keep up the good work and let Derek know what a fantastic job he is doing!
January 4th, 2016
Catherine Nesbitt - Dec 23 2015 visited Heninger Toyota in Calgary, AB

Just to thank you for getting my car in on such short notice. The lady who answered was very friendly and efficient. My service advisor was Jason Bickert and he was very courteous and friendly. I would definitely recommend this dealership. And what great facilities.
January 4th, 2016
Raymond Poirier - Dec 28 2015 visited Heninger Toyota in Calgary, AB

Wow Henniger, our experience was First class at your new service department. In the past we have had many bad experiences but this trip exceeded our expectation. Keep up the good work and congrats on the new service location!
December 17th, 2015
Tara Beatty - Dec 16 2015 visited Heninger Toyota in Calgary, AB

A shoutout for Adrian in Service Dept.: he took the time to show me how to correct and operate a few electronics details on my '14 Toyota Tundra without an appointment. Saved me a lot of time, and likely $$ too.
December 15th, 2015
Gary Warner - Dec 15 2015 visited Heninger Toyota in Calgary, AB

Hi! I had maintenance repairs done on Dec 1/15.
I have established a relationship with your Service Technican – “Adrian”.
He has been very helpful, accommodating and just very pleasant to deal with.
I also very much appreciate the shuttle service offered.
Thank you
December 10th, 2015
Lynda Baker - Dec 6 2015 visited Heninger Toyota in Calgary, AB

I dropped by on Saturday 5 December 2015 to get another key for my 2013 Matrix. Luke took care of my and did a wonderful job; the key was done quickly which got me on my way.
December 10th, 2015
Ina Marie Stretch - Dec 7 visited Heninger Toyota in Calgary, AB

Awesome upbeat staff...friendly and timely...makes me stay loyal to Heninger Toyota.
December 10th, 2015
Dec 8 2015 visited Heninger Toyota in Calgary, AB

Thank you so much for the prompt service, Adam was great and professional and had my vehicle back to me within a few hours. Much appreciated
November 30th, 2015
Heather Smith - Nov 29 2015 visited Heninger Toyota in Calgary, AB

I would just like to thank you for the care you take of my car. This was the first visit to the NEW SERVICE CENTRE and I think that it is wonderful. Quick friendly service at reception and food and comfort to wait. When my visit was complete I saw some extra tests that let me know better how my vehicle is functioning. The shuttle service was quick, safe and friendly as well.
November 30th, 2015
Wendy Pitcher - Nov 29 2015 visited Heninger Toyota in Calgary, AB

Excellent and honest service as always! The work order form leaves nothing to the imagination; it is both detailed and well laid out. My service representative (901323) was attentive and succinct in his description of the service.
November 30th, 2015
James Davies - Nov 29 2015 visited Heninger Toyota in Calgary, AB

I would like to express my most sincere appreciation to the staff at your dealership. From the moment The gentleman checked in my vehicle, to the lady serving coffee to the shuttle bus gentleman and the actual honest appraisal and repair. I was treated with the utmost respect and diagnostic evaluation of my vehicle. All the staff were very cordial, helpful and honest. Thank you so much for the pleasant experience.
November 30th, 2015
Jim Risler - Nov 27 2015 visited Heninger Toyota in Calgary, AB

Great service yesterday. I had a meeting downtown and thought maybe I could get my oil changed so I called Adrian and he said sure bring it in. Due to weather the shuttle service was delayed so they dropped me off at the train. I called after my meeting when I was on the train heading back and there was someone there to pick me up. My car was ready and I was on my way back to work. The new service center is great and everyone was very friendly. Thank you.
November 30th, 2015
Darlene - Nov 25 2015 visited Heninger Toyota in Calgary, AB

I would like to compliment you on a great experience at your new Service Centre. The conveniece of the new location is excellent especially on a snowy day.I also appreciated the offer of doing touch ups to the body work, and the result was most satisfactory. My car looks brand new again.
November 30th, 2015
Jennifer Collier - Nov 24 2015 visited Heninger Toyota in Calgary, AB

I m writing because I m so thrilled with the attention to detail, care and customer satisfaction I feel from my recent transaction.
I recently swapped my 4th 4Runner lease at Heninger Toyota in Calgary, and it was the smoothest trade again ever.
I cannot say enough wonderful things about Agi Agnieszka Wandycz, she started trying to help me with a trade up a couple of weeks ahead, and I was extremely impressed wit her upbeat, friendly manner during the whole process, such a breath of fresh air! Sure enough a couple of weeks later I received her first phone call offering to help me again. She truly went above and beyond any representative I have ever come across with your dealership.
You have to understand throughout the whole process I was completing a 24hr call stint in an operating room, while trying to complete a trade up of my vehicle. Agi took over completely for me. She updated me by texts, phone messages and emails with her final text very late at night to complete the whole process. Wow is all I can say. She was amazing and took all the worry and stress away from me, giving me time to concentrate on other important matters at hand.
The following day I met Agi and Lee the business manager, and all the details had already been completed for me. Amazing team.
Lee, went over all the options concisely and efficiently, and I signed on the dotted line. I came back the following day to pick up my new 4Runner, seeing it for the first time, with no concerns on my part that Agi and Lee had the exact vehicle I wanted waiting for me.
This whole experience has been wonderful. Please commend both members of this Heninger Team for all their hard work, efforts, care, above and beyond, and understand of my busy, complicated life.
I openly shout out their names to all my coworkers, or anyone who listens and hope more people come their way.
Your latest happiest stress-free customer again !
November 30th, 2015
Carolynne Davenport - Nov 25 2015 visited Heninger Toyota in Calgary, AB

I would like to compliment you on a great experience at your new Service Centre. The conveniece of the new location is excellent especially on a snowy day.
I also appreciated the offer of doing touch ups to the body work, and the result was most satisfactory. My car looks brand new again.
Well done!
November 25th, 2015
Jennifer Collier - Nov 24 2015 visited Heninger Toyota in Calgary, AB

I m writing because I m so thrilled with the attention to detail, care and customer satisfaction I feel from my recent transaction.I recently swapped my 4th 4Runner lease at Heninger Toyota in Calgary, and it was the smoothest trade again ever.I cannot say enough wonderful things about Agi Agnieszka Wandycz, she started trying to help me with a trade up a couple of weeks ahead, and I was extremely impressed wit her upbeat, friendly manner during the whole process, such a breath of fresh air! Sure enough a couple of weeks later I received her first phone call offering to help me again. She truly went above and beyond any representative I have ever come across with your dealership.
You have to understand throughout the whole process I was completing a 24hr call stint in an operating room, while trying to complete a trade up of my vehicle. Agi took over completely for me. She updated me by texts, phone messages and emails with her final text very late at night to complete the whole process. Wow is all I can say. She was amazing and took all the worry and stress away from me, giving me time to concentrate on other important matters at hand.
The following day I met Agi and Lee the business manager, and all the details had already been completed for me. Amazing team.
Lee, went over all the options concisely and efficiently, and I signed on the dotted line. I came back the following day to pick up my new 4Runner, seeing it for the first time, with no concerns on my part that Agi and Lee had the exact vehicle I wanted waiting for me.
This whole experience has been wonderful. Please commend both members of this Heninger Team for all their hard work, efforts, care, above and beyond, and understand of my busy, complicated life.
I openly shout out their names to all my coworkers, or anyone who listens and hope more people come their way.
Your latest happiest stress-free customer again !
November 25th, 2015
Carolynne - Nov 25 2015 visited Heninger Toyota in Calgary, AB

Great service yesterday. I had a meeting downtown and thought maybe I could get my oil changed so I called Adrian and he said sure bring it in. Due to weather the shuttle service was delayed so they dropped me off at the train. I called after my meeting when I was on the train heading back and there was someone there to pick me up. My car was ready and I was on my way back to work. The new service center is great and everyone was very friendly.
November 25th, 2015
Darlene - Nov 25 2015 visited Heninger Toyota in Calgary, AB

On November 20th I visited HENINGER TOYOTA at its new location on 36 Ave SE for a service appointment on my 2013 RAV 4. I was very pleased with the quality of the installations.
As I arrived I was meet by Adrian (service advisor) who provided me with information on my vehicle drop off; late in the afternoon I met him again at the time I arrived to pick my vehicle. Adrian took the time to explain all work performed on my vehicle and the work plan for the next service visit, with clear explanation on all charges and expenses provided. At the time I was ready to leave Adrian gave some safety tips before existing the building.
The complementary car wash and clean up of the inside of the car is highly appreciated; way to go!!!
My rating on this visit is 100 points out of 100....... keep up the good job.
November 23rd, 2015
German Beltran - Nov 20 2015 visited Heninger Toyota in Calgary, AB

I had my RAV4 in for an oil change on Friday morning. The new service centre is exceptional. The spacious waiting area with coffee and snacks very much appreciated. The professionalism and friendliness of the staff exceeds expectations.
November 23rd, 2015
Nancy Bailes - Nov 21 2015 visited Heninger Toyota in Calgary, AB

Thanks much for a great service for my oil change for my 2010 matrix i purchased with you guys, service is so efficient and we did not spend much time to wait, and my car seems in a good run after the added service like wheel alignment and tire pressure correction, hoping u keep it up as customers like me will keep smiling for that hehe, it is my first time to be in your service location and I am so amazed of how much improvement u did on it, washroom cleanliness is a plus, coffee complimentary was nice to have especially when waiting, kudos for Jason who helped me to bring the car in the right department, and Nicole for the great service to initialized the service for oil changes and of course for the team from start to the end, and well done service, such a wonderful experience to be back there.
November 20th, 2015

I had an oil change service appointment on November 17, 9:30 am for my 2015 Highlander. The greeting was warm and friendly ,the service was completed within an hour. The service rep sought me out to explain the service and provided a schedule for future service and costs. I have been a long time client of Heninger and having once again experienced your high level of customer attention together with your new facility I am grateful to be a client.
November 20th, 2015
Allan Taylor - Nov 18 2015 visited Heninger Toyota in Calgary, AB

I really appreciated cream for the coffee rather than that awful dry substitute which should be turfed.
November 19th, 2015
Rae Scott - Nov 17 2016 visited Heninger Toyota in Calgary, AB

Great attention and customer service! Excellent No doubt.
November 19th, 2015
Edwin Sanchez - Wed Nov 18 visited Heninger Toyota in Calgary, AB

I’m sending this short email to say thank you for the great experience I had buying a used vehicle from Heninger Toyota with the help of Eric Ngo, Peter Cochrane and Billy Ye. Eric was cheerful and helpful in showing me the Volvo XC70 and going for a test drive during the worst possible traffic, Peter for filling me in on a few more details of the car and making sure it was in great condition before I drove off the lot and Billy for handling all the finances, registration and organizing a shuttle for me at the last moment; all together they made a great team!
You have a fantastic group of people working for you at Heninger Toyota, thank you!
October 26th, 2015
Kate Inglis - Oct 23 2015 visited Heninger Toyota in Calgary, AB

Thank you and a very special thanks to Heninger Toyota in Calgary....particularly Leo Mei. I will be back because of him, such a personable, honest and helpful individual :)
October 20th, 2015
Miles Connie - Oct 19 2015 visited Heninger Toyota in Calgary, AB

Thanks a ton to Adrian for his professionalism and diligence in taking care of the repairs to my Venza. He went the extra mile to insure I was looked after promptly and efficiently. With service like this, I will not hesitate to patronize Heninger in the future. Thanks again.
September 28th, 2015
Don Holman - Sept 26 2015 visited Heninger Toyota in Calgary, AB

I recently had my Toyota Echo serviced with you. I wanted to let you know that the service department was excellent. The car was completed when requested including detailing *which made the inside look like new). I especially appreciated the front end service. Although I cannot recall the gentleman’s name, he was polite, remembered my name and walked me through the servicing that had been done. He also made recommendations about future repairs and took into consideration my finances and the utility of repairs. It was a wonderful experience overall!
September 23rd, 2015
Sterling Sparshu - Sept 19 2015 visited Heninger Toyota in Calgary, AB

Reception and service was 10 out of 10! Nick helped me and she couldn’t have done a better job. Thanks!
September 23rd, 2015
Valerie Clark - Sept 19 2015 visited Heninger Toyota in Calgary, AB

I had the best service visit I ever had at Toyota. The Service Advisor, Luke, was well informed, attentive and my vehicle was serviced and I was on my way within an hour. Thank you.
September 18th, 2015
Loreli Ranni - Sept 18 2015 visited Heninger Toyota in Calgary, AB

We were very happy with your service on our 2009 Highlander Hybrid. I would like to say that Nic the young gal that looked after us was very helpful and very professional.
September 10th, 2015
Dorothy and Jim Johnston - Sept 9 2015 visited Heninger Toyota in Calgary, AB

I write to thank Jason Frigon for the fine explanations he gave me about the service that my 2006 Toyota Matrix required. He phoned me to state that the car needed a new battery and was very professional in the explanations he gave me about the work he did on the car. He is a credit to your organization. With appreciation.
September 1st, 2015
Michael Duggan - Aug 30 2015 visited Heninger Toyota in Calgary, AB

We have a very pleasant 2015 Tokyo prius v procurement yesterday. Leo Mei had done a wonderful job. Good pricing, excellent service, and trust worthy recommendations.
August 27th, 2015
Joe Cheng - Aug 22 2015 visited Heninger Toyota in Calgary, AB

I just wanted to express that I am very satisfied with the type of service I have been receiving from Heninger Toyota…I services my two Toyota vehicles at Heninger
August 24th, 2015
Tomas Padron - Aug 21 2015 visited Heninger Toyota in Calgary, AB

Just wanted to say thanks for the service works that your staff performed yesterday on my 2009 Rav4 (i.e. transfer case seal and new key). It was done quickly, and I had my car ready to go within a few hours. Everyone at Heninger Toyota was easy to deal with, from the service desk to the service techs to the payment counter.
August 21st, 2015
Glenn Cattani - Aug 20 2015 visited Heninger Toyota in Calgary, AB

Great service thanks to Jason Frigon and all who worked on my RAV 4’s service. They had it done in record time and I was able to pick it up by 2.00 p.m. Thanks guys.
August 19th, 2015
Linda Jennings - Aug 18 2015 visited Heninger Toyota in Calgary, AB

The RAV4 has passed its first test, driving out to my cabin. You can see why I need a vehicle like the RAV4 which is where the mud on the RAV came from. I was also pleasantly surprised just how much room there is in the back to carry stuff. My experience with Heninger so far (with Carolynnne and with you) has been excellent. I hope their Service Department is as high quality as the Sales end of the business. You have set the bar very high. Thank you for making my purchase experience both easy and pleasant.
August 18th, 2015
Sally - Aug 18 2015 visited Heninger Toyota in Calgary, AB

Just wanted to say that I have received great service in several recent visits; in particular Adrian has been extremely easy to work with, friendly, and helpful.
August 13th, 2015
Mike Bauer - Aug 12 2015 visited Heninger Toyota in Calgary, AB

Thanks, Elaine, for making the process as simple as possible. And thanks, Carolynne, for being the best salesperson of anything I have encountered in a long time. Besides which, I enjoyed talking with you. All the best in your career - I am sure you will do well. Take it from one who has been around a long time: it is the person you are that is important. Anyone can learn skills.
August 12th, 2015
Sally Luttmer - Aug 10 2015 visited Heninger Toyota in Calgary, AB

I would like to thanks the staff and technicians of their excellent job well done. As as a Toyota customer I appreciate your great effort in providing us and my car good service as my confident of my safety will always depend on you thank once again and I will always look forward of seeing you every time my car needs service. Your courtesy and quick response on our problems was met with our satisfaction. Thanks Toyota and the staff.
August 11th, 2015
Gloria Custodio - Aug 11 2015 visited Heninger Toyota in Calgary, AB

I just wanted to send my feedback about my service appointment I had today. Your employee Adrian Smith was outstanding. I know very little about vehicles and mechanics and I was really behind on my oil changes. He explained to me why I need to make sure I dont go over the kilometers. Your service department was really busy and he sat down and talked to me and educated me. I have never had such amazing customer service in a service department ever. Thank you for having staff like him!
August 4th, 2015
Catherine Nesbitt - July 31 2015 visited Heninger Toyota in Calgary, AB

I purchased a 2015 RAV 4 from Brian Collin on Wensday July 26th and the experience was great. Right from coming into the dealership to picking up the vehicle was a awesome experience, Brian got me what i wanted for a vehicle for the payment price i wanted along with everyone was very nice and professional through out the dealership. I will highly recommend Brian Collin to anyone else interested purchasing a toyota he was very professional, experienced and highly knowledgeable about the vehicles he sells. Thanks so much Brian for everything you did for me and i am glad i decided to buy a car lol.
August 4th, 2015
Angela Kerton - Aug 4 2015 visited Heninger Toyota in Calgary, AB

I just wanted to give some feedback in regards to a recent service appointment. I found the staff to be excellent and the service impeccable. This is the reason I come to Heninger Toyota.
July 28th, 2015
Paul Kelleher - July 27 2015 visited Heninger Toyota in Calgary, AB

My initial experience purchasing a Toyota Tacoma, through another dealership, garnished a distrust and loathing towards the umbrella for automotive sales. However, my first visit to Heninger quickly dissolved my reservations in purchasing a new vehicle, specifically through Toyota. Heninger offered comparable prices to other dealerships, in Alberta and British Columbia, but their sales personal couldn’t compete with Heninger’s. My decision to stay with Heninger Toyota hinged on Brian Collin. Upon meeting Brian it was clear that his transparent methods of conducting business weren’t a rouse, but authentic and matter of fact. This mentality is reminiscent of a bygone generation where a handshake held the same validity as a signature. Through the entirety of our negotiations Mr. Collin was straightforward and forthcoming; a quality rarely seen in a client/customer based profession. As a result, I would strongly suggest Brian at Heninger Toyota to family and friends. I look forward to a long health relationship with Brian and Heninger Toyota.
July 20th, 2015
Jonathon Rogers - July 20 2015 visited Heninger Toyota in Calgary, AB

Thank you for making this purchase so smooth and easy. We have several businesses and buy vehicles on occasion, you can expect a call from me in the future for all our Toyota vehicle purchases.
July 13th, 2015
Stuart Primrose - July 10 2015 visited Heninger Toyota in Calgary, AB

We are really very happy with the professional service performed by Heninger Toyota. The service manager is awesome and the people behind the scene are second to none.
July 13th, 2015
Manny Samson - July 10 215 visited Heninger Toyota in Calgary, AB

Just want to say that once again I am so impressed with the excellent service at Heninger. The staff are so polite and thorough. I so appreciate the way you look after my vehicles and I love my Toyota Products so much.
July 2nd, 2015
Annie Cunningham - July 1 2015 visited Heninger Toyota in Calgary, AB

I felt Adrian Smith who helped me on the day of my visit provided exceptional service, was looking out for my best interests and was incredibly accommodating and respectful. The quality of service and the reasonableness of the cost of service greatly exceeded that offered by the Mercedes Benz dealership that I have previously used for my other vehicle.
June 25th, 2015
Claire Pierce - June 23 2015 visited Heninger Toyota in Calgary, AB

Everything went very well, especially the service I received from Jason Frigon. He was very informative and I really appreciated all the extra information he gave me that day.
June 22nd, 2015
Yvette Wilson - June 21 2015 visited Heninger Toyota in Calgary, AB

I would like to say that the service I get at Heninger has been absolutely stellar. I have had my tires changed over, my maintenance done, parts fixed...all the guys I have dealt with at the service department have been amazing and deserve a 10 out of 10. They are super friendly, highly efficient and extremely competent. A huge thank you to everyone down there for their outstanding performance.
June 22nd, 2015
Brigitte Almadi - June 21 2015 visited Heninger Toyota in Calgary, AB

I find Heninger Toyota be be a very well organized group. They were prompt in getting back to me with each issue. They had my RAV4 done on time. They are pleasant to deal with and very knowledgeable.
June 22nd, 2015
Carolyn Kutney - June 21 2015 visited Heninger Toyota in Calgary, AB

I would like to thank Brian Collin for the incredible service and support he provided me in such a professional and ethical manner. Brian is the utmost salesperson in terms of integrity, professionalism, compassion, understanding, and simply the ability to understand where you are in life in terms of your vehicle requirements. Brian understands what needs to happen to ensure you are where you need to be to stop the bleeding of (really) stupid previous decisions (just like me!). Brian will ensure that you obtain a vehicle at the best price, at the best benefit to you, and at the best decision that will most definitely turn things around whereby you own the best vehicle with the best residual value - whether you decide to keep the vehicle and payout the residual - or sell it and likely gain more than the residual and put it towards another lease. Whatever you decide, your first step is to go see Brian. He is great at what he does, and he is working for you....no one else...he is working for you...because he respects who the client is, and that makes all the difference considering the world we live in today. I would go with Brian today, tomorrow, and any day thereafter. Call him...just like I did...I am loving my Toyota again! Oh...did I not mention I had a 4Runner from 2006 to 2010. I unfortunately sold it at the advice of my bank because of a major reno I was doing...big mistake!...after several long term dates with other vehicles...my 4Runner is my SoulMate...I love my 4Runner! Thank you Brian for reintroducing me to my 4Runner again!
June 11th, 2015
Merinda Conley - June 11 2015 visited Heninger Toyota in Calgary, AB

I would like to thank you for following up by e-mail regarding my last car services visit of my corolla. The service clerk I have dealt with (Adrian) was so helpful and very friendly and i would like to thank him so much once more for the great service and thank the management for having such highly professional and friendly worker like Adrian. The service was great and I would definitely recommend Heninger Toyota to my friends and family for all their car needs.
June 10th, 2015
Abdelmajid Hmida - June 9 2015 visited Heninger Toyota in Calgary, AB

Thanks you so much for a great job well done I have 2 previous toyata car from and a recent 2014 Rav 4 and I always choice henenger Toyota for maintenance reason is I have great confidence that you guys could take good care of my car for My safety on the road and the best quality that my car could achieve I am always a patron of Toyota and always be thank you once again and I am very satisfied with the performance of the technicians and the whole staff of henenger Toyota service.
June 8th, 2015
Gloria Custodio - June 7 2015 visited Heninger Toyota in Calgary, AB

The Service was great. My Service Advisor , Joel Jove, did a great job. My experience with the payment service was also wonderful. Thanks
June 4th, 2015
June 3 2015 visited Heninger Toyota in Calgary, AB

I was very happy with the service I got yesterday - particularly with all the documentation that came with my receipt. It really helps me set my expectations when I know the expected service type and amount for the different kilometres I have got on the car. We have had issues with other dealerships in town related to this specific issue and frankly, Heninger is miles ahead of their competitors in this area. It will make a difference when I am ready to purchase another vehicle! Thanks for a comprehensive job to a team I feel I can trust.
May 29th, 2015
Perry McKenzie - May 27 2015 visited Heninger Toyota in Calgary, AB

Just wanted to let you know how helpful Jason Frigon was after getting tires switched on my van. Again I experienced the tire sensor indicator light going on 24 hours after picking up my vehicle. After calling Jason and explaining my difficulty and frustration he had me bring the van back after work and after further investigation it was discovered I had a faulty sensor. Jason was helpful and explained the problem and made sure everything was fixed to my satisfaction so I could go on my highway trip without worry. Thanks a bunch Jason!
May 29th, 2015
Debbie Niznik - May 28 2015 visited Heninger Toyota in Calgary, AB

I have been thrilled with the Sienna. We drove it up to Buffalo Lake on the long weekend. The kids watched DVDs and the drive was as peaceful as any we have made together in the past. All the gear fit in the back and we played our favourite playlists on the Bluetooth Audio System. It was great!
May 27th, 2015
Russell Doig - May 26 2015 visited Heninger Toyota in Calgary, AB

Excellent service by all. Polite, timely. Best of all Toyota dealerships.
May 19th, 2015
Robert H. Kubota - May 15 2015 visited Heninger Toyota in Calgary, AB

Just a note to thank you for the excellent service you provided to me in the recent purchase of the Sienna SE. I went to many places and dealerships in search of a vehicle but your honesty and integrity was the reason I came back to purchase from you. Thanks for taking care of the residual issue with the heater cord, you made it all very easy. Many thanks again.
April 28th, 2015
Neil Shand - April 24 2015 visited Heninger Toyota in Calgary, AB

Adrian Smith treated us superbly when I was in just yesterday! Thank you so much for the great service!
April 13th, 2015
Don Snow - April 10 2015 visited Heninger Toyota in Calgary, AB

Hello, I just wanted to write a quick note to give your Service Advisor Adrian some recognition (a “shout out” as it’s now known) for the helpful service he has been providing me especially with regards to the leaf spring issue I have experienced with my 2006 Tacoma. A spring failed late last summer and was replaced, after waiting a while for a part. Eventually Toyota announced a recall program related to the springs. I have communicated quite a bit over the months with Toyota Canada but have only received generic responses advising the program is in the assessment phase and no ETA is known. Both shortly after the recall was announced, and most importantly just this week after some scheduled maintenance was performed to my truck, Adrian offered additional insight into the issue, which does help a customer like me feel comfortable that although it is taking a while, things are being worked. He does not have any special knowledge about my situation or the program but offered some practical background info to help me keep at ease and stay patient for the program to progress. A much better approach than the “safe” bland blanket answers I am getting from the corporation. It’s appreciated and though I said thanks to him on the phone, let his management know his approach is appreciated.
April 9th, 2015
Mark Dumont - April 9 2015 visited Heninger Toyota in Calgary, AB

Hello, I had the misfortune of having a fender bender with my brand new, only 1200 kms, non-Toyota vehicle. Your collision centre came highly recommended by a friend and did not disappoint. From Heather, Ashley and Virginia up front, to Scott the body shop manager, they all took great care of me, and my car. I was thrilled to see it looking perfect once again. Thanks again folks. I hope I never need your services again, but I know where I will be going if I do!
March 18th, 2015
Ken Livingstone - March 18 2015 visited Heninger Toyota in Calgary, AB

Thanks for your service. Also the agent who helped us with my car did an excellent and professional job. Look forward your assistance in future too.
March 9th, 2015
Sangeeta - March 5 2015 visited Heninger Toyota in Calgary, AB

On Nov. 11, 12 and 13, 2014, I had occasion to have some body work done at Toyota Collision Centre my 2013 Toyota Venza. I wish to record with you my complete satisfaction with the experience. Incidentally, the vehicle was purchased new and has been serviced subsequently at Heninger Toyota.
From my first contact to picking up the finished job, I was treated with courtesy, efficiency and competence by your staff at the Centre. In particular I wish to mention Ms Heather Stephenson who initially explained the overall process to me, arranged for the delivery to me and return to Discount Car and Truck Rentals of the substitute vehicle provided by my Insurer. She scheduled, with my Insurance Adjuster, the appointment for the work accurately, answered all my questions promptly and fully, and handled the paper work involved with absolutely no fuss.
I am very pleased that I chose your shop for the work, rather than adhering to the list of preferred companies offered by the Insurer. Please convey my appreciation to Ms Stephenson.
November 19th, 2014
George Forsyth - Nov 14 2014 visited Heninger Toyota in Calgary, AB

I want to say a big thank you to everyone at the dealership who took car of my car over the past week. The service was wonderful, from walking into the Collision centre and being greeted by Heather, to having a shuttle to Enterprise organized, to getting updated phone calls from the folks in the Body Shop, and finally to seeing how beautiful my car looked at the end. I loved the extra touch of washing the exterior, really nice! thanks you all so much.
November 14th, 2014
Jennifer - Nov 14 2014 visited Heninger Toyota in Calgary, AB

I was very pleased with the service, I received this morning from Mr.Joel Jove.
October 30th, 2014
Louis Girod - Oct 30 2014 visited Heninger Toyota in Calgary, AB

A quick recommendation for Randal at Heninger Toyota. I wanted to opt out of my lease and get into a truck. Randal took the time to explain the available options, at no point pressing me for a decision. His advice was informative, professional and above all genuine. He made every effort to provide a wide variety of options and always suited them to my needs. I chose to purchase a used Tundra largely through my experience with him. He additionally followed up with a couple of items post sale as promised - in a timely manner - and reassured me regularly that he was still on it and it had not been forgotten. Overall one of the most pleasant hassle free experiences I have ever had in a car dealership. I highly recommend Randal.
October 30th, 2014
Chris Leonard - Oct 30 2014 visited Heninger Toyota in Calgary, AB

I just wanted to express my sincere thanks to you for your excellent service and the excellent work done by your technicians on Monday.
Due to circumstances we were on a very tight schedule and running out of time. Thanks to your fast service, your great shuttle driver and your service team we were able to meet our deadline. I would not hesitate to recommend you all.
Thank you for your professionalism and courtesy. Hope you have a great week.
October 3rd, 2014
Brandon - Oct 2 2014 visited Heninger Toyota in Calgary, AB

I received excellent service from Adrian Smith recently. Adrian re installed my Bluetooth then in his own time he met me for an hour and demonstrated how to operate radio system and connection for IPOD. My vehicle has a GPS system and Adrian explained how to operate this direction system. First class service. I will recommend Heninger to my friends.
Thanks Adrian.
September 29th, 2014
Tom Griffin - Sept 28 2014 visited Heninger Toyota in Calgary, AB

I went for my regular oil change service and I received such an excelent attention from Adrian, that I had to ask for ways to deliver my positive comments. This is why you are receiving this email.
Adrian was very patience and explained to me not only the scope of the service for that day, but also provided detailed information for my next service so that I could be well prepared in advance. I was impressed for the high quality of the service received, the attention and the honesty in his comments and guidance. He even offered some other alternatives for me to consider in terms of budget and time, and he always kept a high level of professionalism.
I wanted to congratulate you for having such a person with this high level of service that actually contributes to build brand loyalty.
Thank you very much for your attention.
September 17th, 2014
Adriana Narvaez - Sept 17 2014 visited Heninger Toyota in Calgary, AB

I recently purchased a 2007 Mazda Miata MX5 from your used car section and met Josh Hynes, James Courtright and Diane Mayberry. All three gave me excellent service and as I have owned a 1990 MX5 for many years, I knew what vehicle I wanted. I am now a happy person with my newer MX5.
September 9th, 2014
Margaret Cull - Sept 1 2014 visited Heninger Toyota in Calgary, AB

I dealt with Randal at Heninger Toyota to purchase my wife a new vehicle. We had been living International in the O&G and felt the Audi S5i wasn’t the most practical vehicle to get her through the winter. We looked at several vehicles (Q5, MDX, Q80) and we chose the 2014 Toyota Forerunner Limited. Largely in part because of Randal’s conviction to not only the vehicle but, the brand. He knew everything about the vehicle and the competitors product which inspired confidence. Through the process we met several salesmen from various different dealerships but, Randal was heads above them. I should note that I didn’t know him before we started the search but, he certainly impressed me with his actions from that point forward. Randal was professional, intentional and honored each and every commitment. His attention to detail bordered on the obsessive but, it was what made me feel comfortable as he was so careful and explained each and every detail. More importantly, he made my wife feel extremely comfortable and was a complete gentlemen. The time he spent paying attention to her needs and ensuring she was part of the process didn’t go unnoticed. I would recommend Randal to any potential buyer. He was fair and a good steward of the Heninger name. My pleasure to put pen to paper…
August 12th, 2014
Jim F - Aug 11 2014 visited Heninger Toyota in Calgary, AB

Please give Adrian an award. He goes above and beyond his call of duty to the client. You should be proud that he is on your team.
July 21st, 2014
Michael Sobieraj - July 18 2014 visited Heninger Toyota in Calgary, AB

Great service from a stellar dealership. Good burgers too!!
July 9th, 2014
Jim Wong - July 5 2014 visited Heninger Toyota in Calgary, AB

Fantastic service!
July 7th, 2014
Richard - July 7 2014 visited Heninger Toyota in Calgary, AB

I gave up my search for a new vehicle at several dealerships due to not finding the customer service and honesty I felt I deserved, until I met Justin Ngo at Heninger. The minute I met Justin I knew he was my one and final stop. Justin treated me like a person and not a number. He took time to show me and demonstrated that he was there to provide me with the best possible service and he excelled in this. I appreciate his honesty and approach and was please for him to earn my business. He worked hard for me and deserved it.
June 27th, 2014
Michael Corcoran - June 27 2014 visited Heninger Toyota in Calgary, AB

Your boys Joel and Adrian are first rate.
June 27th, 2014
Blake Burns - June 27 2014 visited Heninger Toyota in Calgary, AB

TJ THANK YOU SO MUCH! Love the photos. Thank you for everything. We are really enjoying the new vehicle - especially Katie! We will be sure to recommend you.
May 9th, 2014
Tracey - May 7 2014 visited Heninger Toyota in Calgary, AB

I would like to say that no past experience in my forty odd years of car buying, had prepared me for the all round excellent treatment, my wife and I experienced during our short but fruitful search for the ideal car at the right price. The first man we talked to at Heninger’s was Julio Munoz...”pre-owned car consultant extraordinaire”, who provided 2 or 3 choices, very comparative to our exhaustive list of needs and wants and in very short order. He then assisted us in narrowing both our choices and our price points to a comfortable level.
Suffice it to say that Julio, along with finance man Lee Serban and others (such as Nick, James, and Chantal), on “Heninger Toyota’s pre-owned sales specialty side”, who were able and willing to assist us when “El Hefe” (aka JM) was not available, made this purchase of a beautiful 2013 Camry a care free, seamless and affordable experience.
Hats off to Adam Crosby and Dave Verboom, to whom I also had a chance to talk, are the Managers and Leaders of this merry band of customer pleasing automotive product vendors.
April 9th, 2014
Kim and Monica Catalano - April 8 2014 visited Heninger Toyota in Calgary, AB

First of all I want to thank you and Phil for helping me out to get a new car. It was a great experience and easy decision making process as well.Phil, the sales consultant was really helpful and shared his vast knowledge to take me my final decision. I am really thankful to him and you for giving me this experience. Looking forward and will refer you to all my friends and family. Hope all of them will get the same service.
I also want to do something for you. As I have got a huge discount, I want to give you the same through a great deal of our office coffee service. I want you to give you a very special deal which will make you happy as well. I am not giving a sales pitch, I really mean it. Hope I will be able to amaze you with my service as well.
Thanks again for your service.
April 3rd, 2014
Mostafa Emon - April 3 2014 visited Heninger Toyota in Calgary, AB

I wanted to make sure that I provided feedback to the Heninger organization and thank the team members for helping me with my 2007 Sequoia. I did move my service needs to Heninger some time ago from another dealership and Heninger’s team have never let me down. My service needs have always been met, and recently they were exceeded. Thanks go out to the service staff who helped me get a problem that was tough to diagnose, fixed. Even though it took a few visits to locate the issue, once found it was looked after. Thanks go out to Jason Remezoff, Adrian Smith, Adam Condran, and JJ, for keeping me updated and having the problem resolved.
I know there have been others on the service team that have provide the same high quality service to me on other occasions.
April 1st, 2014
Andre Giesbers - March 31 2014 visited Heninger Toyota in Calgary, AB

Just wanted to “Thank You” Paul for all your help in the purchase of my new car. I would also like to thank you for making me feel “Welcome” and for your personable attitude and caring. I enjoyed all the new knowledge you provided, and for being direct and honest with me. I swear I drove away from your Lot feeling like a whole New Woman haaa! I would highly recommend people I know to come and see & Anne.
March 13th, 2014
Doreen Zygadlo - March 12 2014 visited Heninger Toyota in Calgary, AB

Thank you for the exceptional service from Zach sales associate , George the shuttle driver and your detailing team did an exceptional job!!
March 6th, 2014
Binu - March 4 2014 visited Heninger Toyota in Calgary, AB

I am a long time Heninger Toyota Scion customer and I want to thank you for your service staff today. I was locked out of my Echo (in this terrible cold) and Zachary Harris took the time to help me borrow some lock de-icer - which was not expected. He was professional and friendly; he acted like he truly cared. This is a rarity these days. I want to acknowledge his exemplary service and attitude and this is what keeps me coming back to Heninger.
March 3rd, 2014
Lance Farkas - Mar 1 2014 visited Heninger Toyota in Calgary, AB

Its rare that i send a note to a company complimenting them on excellent service. Usually its a note of dissatisfaction or complaint. But in this case i think its important to recognize the exceptional and efficient performance of Zachery Harris in your service department. Having dealt with him on 3 separate occasions he was consistent in providing the same level of customer service each time and always finding a way to remedy my problem. I think its important the management acknowledge the contributions of this employee as he has convinced me that Heninger Toyota is a place where i want to bring my vehicle for service.
February 20th, 2014
Oliver Schmidt - Feb 19 2014 visited Heninger Toyota in Calgary, AB

Randal, I have been negligent to take a few minutes to thank you for all the support you have given me to make all steps and arrangements that today let me have a vehicle that my wife is very happy with.
All your time and patience to track everything , deserves a big “THANK YOU” and congratulations on how well you do your job.
That being said, TOYOTA can count on me as a continued Client if TOYOTA has much people like you.
February 13th, 2014
Juan Jose Sanchez - Feb 12 2014 visited Heninger Toyota in Calgary, AB

A HUGE Thank You to Sam in your service department yesterday. He got me in and out of service in 45 Minutes. The appointment was supposed to be 2 and 1/2 hours long. YEAH SAM!!!!! I am very impressed.
February 7th, 2014
Dianne Lipton - Feb 7 2014 visited Heninger Toyota in Calgary, AB

I wanted to let you know that we bought the RAV4 from Theresa at Heninger yesterday. She is terrific, Heninger is amazing and as soon as I sell my car i am going right back to her to get a toyota. Honestly (and not just saying this) it was the best car buying experience Christine and I have ever had.
January 30th, 2014
Tim Morgan - Jan 30 2014 visited Heninger Toyota in Calgary, AB

I was incredibly happy with the service I received from Adam, he was a great young man. And I am extremely appreciative of the shuttle ride and Bob is great!
I will without question be making the trip back here in the spring to get my summer tires put back on.
January 17th, 2014
Linda-Rae - Jan 8 2014 visited Heninger Toyota in Calgary, AB

My name is Rudy Chen. My wife and I would like to take this opportunity to say thank you sincerely to you and your teammates Peter Chen and David Deng who helped us in purchasing a 2013 Toyota Venza with awesome professional finance assistance and technical consulting. We do really appreciate their services and are very happy with the car.
We were really impressed by Peter’s knowledge, technical skills and services when we bought a Toyota Camry from Heninger Toyota in 2002. We have driven this car for more than 11 years and were very happy with it. When it comes to the time for another new vehicle, we contacted Peter to make an appointment to discuss it directly. This time, Peter introduced us David Deng to help us for the new vehicle purchasing. Both Peter and David were so nice, professional and helpful, it drove us to make a decision on a Pre-owned 2013 Venza right after we did test drive it. We appreciated David’s courtesy to pick us up when we worried about the road condition to dealership on the date of delivery.
It is our pleasure to say thank you for the help and good services from your dealership in the pass, and we do like to refer Heninger Toyota to our friends in the future.
January 6th, 2014
Rudy Che - Dec 23 2013 visited Heninger Toyota in Calgary, AB

Thanks for adressing this with such promptness & competence; your services grossly contradict my previous experience with another dealer.
Heninger has my business & referrals because of you.
January 6th, 2014
Byron Laurie - Jan 2 2014 visited Heninger Toyota in Calgary, AB

This letter serves as a reaffirmation of my satisfaction and trust in your services, as evidenced by the fact that I have now purchased a vehicle from your dealership. Due to your gregarious and trustworthy nature, I wanted to express my gratitude for the assistance you have provided in my search to find the perfect vehicle, according to my expectations. I have not been disappointed in this endevor, and I am very appreciative of this. I can say that I am greatly satisfied with the truck I bought from your dealership.
I would also like to speak well of your sales representative, "El Jefe" Julio Munoz, for his unsurpassed effort in helping me purchase the vehicle I wanted. Purchasing a new vehicle can be a bit taxing at time and very time-consuming; therefore, having a knowledge and honest automobile consultant is indeed rare. He communicated the status of every follow up item prior to them being asked and all questions, issues as well as every concern were properly answered, addressed and resolved which displays his dedication and professionalism. This type of characteristic is critical in all type of business transactions and illustrates that he is an asset to Heninger Toyota.
Also, having the bonus of feeling a personal bond with this individual is even more unique. I do not hesitate to tout your praises whenever anyone mentions the ordeal of purchasing a vehicle and I proudly display the new Tacoma as evidence of my satisfaction. Once again, thank you very much for your splendid customer service skills.
January 6th, 2014
Adrian Bolante - Jan 2 2014 visited Heninger Toyota in Calgary, AB

Great job troubleshooting my problem and getting the vehicle back on the road in tip top shape.
Sincere thanks to my service rep, Adrian Smith, and your technician, for making this happen.
I was concerned about the problem and it was diagnosed and quickly resolved and routine maintenance was also carried out.
December 16th, 2013
John MacNeil - Dec 14 2013 visited Heninger Toyota in Calgary, AB

Drew is always the professional - and fun to deal with. Product knowledge expert, yes, a terrific individual, no doubt. He is obviously well coached. I will recommend the dealership to all my family and friends. Scion did a great job manufacturing this vehicle and dealerships like Heninger will only make you stronger.
December 3rd, 2013
Patricia Seigler - Dec 3 2013 visited Heninger Toyota in Calgary, AB

We had the Rav towed in from olds and were notified the next day about the electrical system problem that caused the break down . The new parts were ordered and came in the following day . As soon as possible the Rav was in the shop for the new parts . We do appreciate the quick repair time and would not hesitate to us Heninger service centre for any future repairs.
November 12th, 2013
Jim Peatman - Nov 7 2013 visited Heninger Toyota in Calgary, AB

The service I have received from Kayla Eakins has been exceptional. She has “gone above and beyond” to assist me with my 2008 Toyota Tundra issues. It is truly wonderful to experience this level of customer service.
November 12th, 2013
Deanna Ghantous - Nov 8 2013 visited Heninger Toyota in Calgary, AB

The only comment I have is that the service was excellent - as always. Staff are friendly and helpful.
November 4th, 2013
Nancy Bailes - Nov 3 2013 visited Heninger Toyota in Calgary, AB

Good afternoon – I wanted to send a quick note to say thank you for your excellent service last week! Zak helped me out – I needed to have my car back by late afternoon to pick up my son from daycare and my car was ready earlier. Thanks again – I really appreciate you being able to accommodate and your pleasant service.
November 1st, 2013
Monique - Oct 31 2013 visited Heninger Toyota in Calgary, AB

I brought my RAV4 in for:
* regular service checkup.
* snow tire installation.
* recent exhaust recall notice.
I was very impressed with all the work performed, the cleanliness of the engine compartment, the knowledge of the rep who called me to say the car was ready, as well as the the girl who processed my invoice, and the shuttle driver coming back.
It left a very positive impression.
Thanks.
October 30th, 2013
Michael - Oct 30 2013 visited Heninger Toyota in Calgary, AB

I had an appointment for an oil change on Friday morning Oct. 25. Shaun was my service representative and did an outstanding job: professional, courteous, informative, helpful.
Overall, a very positive experience. Please pass this along to his supervisor.
October 29th, 2013
Sharon West - Oct 27 2013 visited Heninger Toyota in Calgary, AB

Just wanted to drop you a note to let you know that I had a great service experience recently. From making the appointment, to the service representative that helped me on the day of the appointment, and the shuttle driver. All were very friendly and provided great service. Always great service, which is why we bought both our vehicles from Heninger.
October 29th, 2013
Tim Freeborn - Oct 28 2013 visited Heninger Toyota in Calgary, AB

Thank you so much for the amazing service on our 2009 Rav4. I appreciated that I was able to stop by and have you listen to the concerning sound under the hood and be given such speedy service to have the water pump fixed. And thank you for the shuttle ride home - the driver was terrific too.
The car sounds great and is running well again.
October 25th, 2013
Julie - Oct 25 2013 visited Heninger Toyota in Calgary, AB

I would like to express my appreciation for the way Adam Condran and your staff handled my service appointment; specifically in regard to fixing my headlight. They fixed another dealerships error and I was not charged for the repair. I am grateful!!
October 21st, 2013
Carol Richler - Oct 21 2013 visited Heninger Toyota in Calgary, AB

Sevice was great. Truck was ready earlier than I expected. They phined and let me know, discussed a couple other issues. All answered. When I picked up the truck the ladies at the desk were great and fast. Thank you.
October 21st, 2013
Bruce Gyonyor - Oct 21 2013 visited Heninger Toyota in Calgary, AB

Thank you for fixing my tire. I also appreciate the little extra cleaning service and the nuts. Nice touch. You folks always go over and above.
October 21st, 2013
Michelle Hayden - Oct 21 2013 visited Heninger Toyota in Calgary, AB

Service was amazing! Thank you so much. I believe the young lady behind the till counter was JJ. If so she was absolutely amazing and a treat on the phone and in person. Great service
Thanks
October 18th, 2013
Natalie - Oct 17 2013 visited Heninger Toyota in Calgary, AB

Appreciated very much the wonderful service that Zachary Harris provided. What a great young man. The car appears to work just fine. Really enjoyed the new windshield wipers.
October 15th, 2013
F & F Chivers - Oct 12 2013 visited Heninger Toyota in Calgary, AB

Exemplary service as always.
October 15th, 2013
Monica Coulson - Oct 15 2013 visited Heninger Toyota in Calgary, AB

I would like to compliment Zach for his outstanding customer service. Thank you again
October 10th, 2013
Magdalena Zydron - Oct 10 2013 visited Heninger Toyota in Calgary, AB

Thank you very much for service at yours shop. It was excellent service and all the time I use service at Toyota Heninger it is great.
Thank You!
October 10th, 2013
Stefan - Oct 10 2013 visited Heninger Toyota in Calgary, AB

My experience at Heninger Toyota was great. The service was well done and the staff were professional and friendly. Excellent!
October 9th, 2013
Leena - Oct 8 2013 visited Heninger Toyota in Calgary, AB

Monday was my first visit to the Heninger Service Department as a Toyota owner/driver. Specifically, a first time Toyota owner. Consequently I was more anxious than usual, as switching brands and starting a new service relationship can go either way. Particularly since my previous service provider (Renfrew Chrysler) was quite helpful.
In any event, my fears were allayed rather quickly upon meeting a ‘Service Advisor’ named Adrian Smith. In fact thanks to Adrian’s value adding advice, consistent communication, and overall support, start-to-finish, I am more than satisfied with my Heninger Service experience. Adrian was friendly and efficient at 8am, and continued his courteous and professional conduct until I arrived back 6pm – a long enough day by any measure. I will be revisiting Heninger Toyota this Friday for a supplementary service appointment, and am happy to do so.
If Monday’s experience is any indication, I will have no hesitation in recommending Adrian specifically and the rest of the folks on his team. Truly a superlative experience. Thank you again.
October 7th, 2013
Blake - Oct 2 2013 visited Heninger Toyota in Calgary, AB

I was very pleased with the attention and the time it took to do my first service on a 2013 RAV4. Making an appointment was easy and received both confirmation and an appointment reminder. The service rep. was very helpful and he took the necessary time to explain in detail the schedule maintenance work as well as all future services.
In a scale from 1 to 10 I would give it a 9
October 7th, 2013
German - Oct 6 2013 visited Heninger Toyota in Calgary, AB

I had my Sienna Van serviced on Tuesday and had very good service from the scheduling to the work completion. Very skilled and dedicated personnel. Will continue with service work at Heninger!
October 3rd, 2013
Patrick Glover - Oct 2 2013 visited Heninger Toyota in Calgary, AB

To Shaun and the rest of the service crew - thanks again for getting me in and out as efficiently as possible. Especially appreciate your shuttle service (driver Rob!) that helps me keep going throughout my busy day without too much down time. =)
Keep up the great work!
October 3rd, 2013
Emmy Okazawa-Bortolin - Oct 3 2013 visited Heninger Toyota in Calgary, AB

Thank you for servicing the Corolla 2007 on Sept 27. I appreciated the friendliness of the staff, and the promptness of the service.
October 2nd, 2013
Evelyn - Oct 1 2013 visited Heninger Toyota in Calgary, AB

Hello: everything was fine with my recent visit and super happy there was a reset button on my Venza to "fix" the trunk.
October 2nd, 2013
KP - Oct 1 2013 visited Heninger Toyota in Calgary, AB

I always fine the service very good. The people are friendly and I only take my car to your dealership for service because I want it serviced by people who really know my car.
September 30th, 2013
Dave - Sept 28 2013 visited Heninger Toyota in Calgary, AB

I have been for oil change service every think was on time and the service was perfect, the team where very good,thanks for the good services.
September 30th, 2013
Djamel - Sept 30 2013 visited Heninger Toyota in Calgary, AB

I wanted to send an e-mail regarding our recent service with Heninger Toyota. The service was outstanding, from every aspect, the gal who booked our appointment and gave me information regarding your company, the mechanic(s), and the drivers for the shuttle service.
We are coming from another Toyota where we were left with a sour taste, but I am blown away at the professionalism and outstanding assistance we have received with Heninger. Everyone was fantastic. I am absolutely raving to others that we know regarding where they can receive great, trustworthy service.
September 30th, 2013
Barbara Medland - Sept 28 2013 visited Heninger Toyota in Calgary, AB

Perfect service! 5 star
September 23rd, 2013
Yong - Sept 22 2013 visited Heninger Toyota in Calgary, AB

I dealt with Adam Condran when I had my first service on my 2013 Toyota Tacoma.
I have been very disappointed with the purchase of my Tacoma which was through Charlesglen Toyota. I was even more disappointed with Charlesglen's handling of my issues with the Tacoma. Needless to say, I will never be returning to them much less consider purchasing another Toyota product.
I explained my frustrations to Adam who carefully listened and was apologetic despite the fact the problems I had with the truck had nothing to do with him or Heninger. At the end of the day his attitude and treatment of myself as a person was greatly appreciated.
I will happily continue with all of my future services for the Tacoma with Heninger for the duration of my lease period for the next 43 months.
I just felt it necessary to notify Heninger of staff members who go beyond their normal duties to treat customers with such understanding.
September 23rd, 2013
Robin Wynd - Sept 17 2013 visited Heninger Toyota in Calgary, AB

Just wanted to comment on my admin girl on Thurs, she was wonderful! I had to bring my kids and my vehicle was 8th in line so it was going to be a while and when I inquired about taking the bus to the mall, she gave us tickets for the train which was much easier and we had a wonderful afternoon out instead of waiting in the waiting room! She promptly called me when it was finished and explained the diagnostic well.
Thanks for a great experience!
September 23rd, 2013
Shannon Kolynko - Sept 21 2013 visited Heninger Toyota in Calgary, AB

I received excellent customer service from Aidan. He kept me informed every step of the way. Thanks for a great experience!
September 9th, 2013
Susan - Sept 9 2013 visited Heninger Toyota in Calgary, AB

I just had my car serviced at Heninger and as always, the service was great! I had to get some extra work done on it (rotors and brake pads) but they didn’t pressure me to get it done which I appreciate. I did get it done as I felt it was needed and now my Corolla is like a brand new car! THANKS again for everything!
September 4th, 2013
Sylvia Galica - Sept 4 2013 visited Heninger Toyota in Calgary, AB

This was a more than usually efficient service.
Job (oil change + miscellaneous checks) was completed within 45 minutes.
Everyone was extremely friendly and kind, knowing I am a flood victim.
Grateful above all for waiving the charge. As said, we are in desperate financial difficulties.
They said I could wait until next spring for maintenance service, also that the car is OK for winter. So, fingers crossed nothing goes unexpectedly wrong.
Again, my gratitude for this superlative service and for arranging so quick an appointment.
August 29th, 2013
Barry Baldwin visited Heninger Toyota in Calgary, AB

My experience at Heninger Toyota was excellent. I was seen to quickly; the service staff called an informed me of other items that I should consider and the vehicle was ready for pickup well before I expected. Great work. Thank you.
August 28th, 2013
Rob visited Heninger Toyota in Calgary, AB

I was very pleased with the friendliness of the Service people and with the speed and efficiency. Regards
August 28th, 2013
Ron visited Heninger Toyota in Calgary, AB

I recently had my Prius C serviced at Heninger and as usual, everything was done well and in a timely matter. It took less time than was estimated and I was pleased with the service.
August 28th, 2013
Sheree Donally visited Heninger Toyota in Calgary, AB

My service was great. I was in and out in less than 1 hour. Staff were excellent.
August 28th, 2013
Rob visited Heninger Toyota in Calgary, AB

As usual the service (24000 KM) of my Sienna in Heninger Toyota was excellent. On time, personnel very friendly and explicit about the service.
August 26th, 2013
Felix visited Heninger Toyota in Calgary, AB

I just wanted to take a moment to mention how impressed I was (once again) with the service I received at Heninger Toyota. Megan and JJ, among many others in your service department, reminded me once again why I’m so glad that I purchased my Venza through Heninger. Keep up the awesome job!
August 26th, 2013
Steven Swagar visited Heninger Toyota in Calgary, AB

This was my second or third visit to your service department. I imported my car from Nashville- where I always took my car to a good Toyota service department.
However, I was extremely impressed by everyone at your place. Kayla is better than excellent in her position- efficient, kept me informed, knowledgeable about my problem and very personable.
Every single person I encountered was very customer oriented....and that comes from the top of every organization. Every shuttle person constantly came into the waiting area to check on the needs of people waiting there. People opened doors and smiled. Every single person tried to help you. Impresssive.
I drive in from Canmore so there are closer service departments....but I will always return to your department due to your excellent service all around.
August 26th, 2013
Margery Ostrop visited Heninger Toyota in Calgary, AB

I would like to commend Zachary Harris for the great customer service he showed towards me yesterday regarding my Tacoma yesterday.
August 14th, 2013
John Suffron visited Heninger Toyota in Calgary, AB

I recently had my Prius C serviced at Heninger and as usual, everything was done well and in a timely matter. It took less time than was estimated and I was pleased with the service.
August 9th, 2013
Sheree Donally visited Heninger Toyota in Calgary, AB

I took my Corolla yesterday for its regular maintenance--this time for oil/filter change. The young lady agent who took my case was very courteous and efficient. I got my car back within a short time with information sheet detailing the next maintenance schedule and estimated cost. This is very much appreciated for my personal budget purposes. Thank you again, Toyota people for the excellent service to your clients.
August 9th, 2013
Maria Suyao visited Heninger Toyota in Calgary, AB

I just got my truck serviced on Monday and wanted to say how great Aaron was with everything. He kept me informed about the process and went over everything after my truck was finished. Also the girl that booked my appointment – I think JJ – was also fantastic. She made sure I had a loaner for the day. Thanks.
August 9th, 2013
Lori Boutilier visited Heninger Toyota in Calgary, AB