We're delighted that you're considering a career with Heninger Toyota. Many people are surprised to learn that our company's mission statement is "to be the best place to work". Some wonder why, unlike so many companies' mission statements, ours makes no mention of the customer. The reason is that we subscribe to the philosophy that our team members are the most important part of our business. By focusing on being the best place to work, we attract, hire, and retain the very best team members. In turn, our customers notice a big difference in the level of service our team provides.

Heninger Toyota is an established Auto Dealership specializing in the sales and service of Toyota vehicles. As the first Toyota Dealership in Alberta, we have been building our positive reputation for over 53 years.

We are a forward-thinking company, utilizing the latest in technology and business processes in our efforts for continual improvement in both our business and our people. Come work with the best!



If you know you have the right stuff and want to invest in a career at the best place to work, please submit a resume via email to humanresources@heningertoyota.com.


 

Job Openings

Product Advisor - New & Used Vehicles

Heninger Toyota has an opening for one highly qualified salesperson. The candidate must be a high achiever with a proven track record in import vehicle sales success.

Heninger Toyota is centrally located and has one of the highest customer traffic counts in the city. Toyota's market share is increasing, and with several new product launches coming out over the next two years, we require a career professional who wishes to grow with us.

We have a sales process; our high achievers follow it. Our most successful people are customer-centered. They also promote themselves via social media, friends, and local Calgary Communities.

Our best have created their own personal brand, and we help develop it. We offer advertising co-op funds for personal use. We have a marketing specialist to help with the creation of a personal brand presence. We can help you take it to the next level.

WHAT WE OFFER:

  • Paid in-house "Live" training program
  • Healthy traffic count
  • Commission based with a guarantee
  • Holiday Bonus
  • Demo Allowance
  • Generous Business Office "spiff" program
  • Accessory "spiff" program
  • Monthly Volume Bonus
  • Monthly 3 Top Sales Performer Bonus
  • Medical and Dental Benefits
  • Loyalty Bonus

ROLE AND RESPONSIBILITIES:

  • Ensure that our guests receive a professional experience that exceeds their past experiences and their present expectations.
  • Listen to our guest's requests and provide positive solutions.
  • Demonstrate vehicle capabilities via presentations and test drives.
  • Maintain effective follow-up with both sold and prospective guests.
  • Continuous improvement "Kaizen" your skillset by working within brand workshops and through management coaching.
  • Use Social media platforms for Toyota branding and sale promotions.
  • Daily update our CRM and respond to all customer inquiries.
  • Adopt and follow-up with current customers.
  • Understand and be proficient in the product information.
  • Support other team members.

YOUR CAPABILITIES AND CREDENTIALS:

  • At least two years of automotive sales experience.
  • A willingness to strive to put our customers first!
  • Comfortable using social media platforms.
  • Comfortable doing follow-ups with customers.
  • Pro in shooting a video of doing a walk-around on a vehicle that a customer inquired about.
  • Product knowledge and capabilities on the vehicles that you sell.
  • A willingness to work within a process-driven culture!
  • Experience in a retail sales environment.
  • Excellent communication skills.
  • A valid Alberta driver's license.
  • Second language is not necessary, however, it would be considered an asset.

JOB TYPE: Full-time, Permanent

EXPERIENCE: Automotive Sales: 1 year (preferred)

WORK REMOTELY: No

Apply for Position

LEAD LUBE TECHNICIAN

JOB SUMMARY:

Reporting to the Assistant Service Manager, the Lead Lube Technician Team is responsible for overseeing our Lube Technicians team.

JOB RESPONSIBILTIES:

  • Oversee, coach, performance manage Lube Technicians team
  • Ensure an efficient flow of work through the lube bays.
  • Complete all work in accordance with the applicable safety requirements and published procedures
  • Document services and repairs completed by making appropriate notes showing "condition, cause, and remedy"
  • Document additional needed repairs showing "condition, cause, and remedy"
  • Attend training courses as directed by service management
  • Review all applicable service bulletins and other technical publications.
  • Complete TU online TecSmart training courses as directed by service management
  • Quality control of lube bay work.
  • Test drive vehicle after the service or repair is completed
  • Ensure all re-inspection repairs are completed with the shop foreman
  • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
  • Maintain an appropriate level of personal grooming and hygiene.
  • Utilize the systems to obtain repair orders and to communicate additional needed repairs to service advisors

 EXPERIENCE AND QUALIFICATION:

  • Experience in completing oil changes or have completed or is enrolled in training for the trade of Automotive Service Technician
  • Ability to work in a team environment
  • Able to stand for extended periods of time, lift heavy objects on a regular basis, and do repetitive tasks
  • Preference will be given to candidates with lube bay supervisor experience.
  • Salary: $20.00 an hour plus bonus pay

JOB TYPE:  Full-time, Permanent

Experience:

  • Lube technician: 2 years (required)
  • Supervising experience: 1 year (preferred)

WORK REMOTELY:  Temporarily due to COVID-19

Apply for Position

BDC Specialist (Customer Service Representative)

Heninger Toyota is looking for our next Business Development Specialist, this role reports to the BDC Manager,

The Business Development Specialists will spend their time collecting customer information from every channel: internet, web chat, and inbound phone calls. You'll also improve customer retention with after-sale follow-ups (eg. birthdays, purchase anniversaries).

With guidance from your new manager, you'll also perform database mining tasks and contribute to targeted marketing campaigns.

JOB RESPONSIBILTIES:

  • Building relationships with existing customers
  • Converting customer prospects into in-dealership appointments
  • Maintaining the ever-changing appointment calendar
  • Generate repeat and referral business opportunities
  • Respond to inquiries quickly and accurately
  • Follow up with all sales and non-sales customer contacts
  • Keep CRM entries and the customer database 100% up-to-date
  • Attend web-based training through Toyota University

DESIRABLE SKILLS AND QUALIFICATIONS:

  • Strong communication and customer service skills
  • Previous experience in a retail and/or call centre environment an asset
  • Display a friendly and professional approach to all customers and visitors
  • Telephone and digital communications proficiency
  • Highly organized and able to interact well with Customers and Dealership Staff
  • Capable of conversing with others pleasantly, clearly and effectively
  • Ability to work evenings and weekends in a retail/call centre environment
  • Experienced and skilled with computers and different types of software (Microsoft Office, Google Suite)
  • Secondary language a strong asset
  • Basic Toyota vehicle knowledge would be an asset, or alternatively the ability to learn product knowledge quickly.

Does this sound like the next step in your career? If so, apply today!

JOB TYPE: Full-time, Permanent

SCHEDULE:  8 hour shift

EXPERIENCE:

  • Automotive industry: 1 year (preferred)
  • Call center: 1 year (preferred)

WORK REMOTELY:  No

Apply for Position

SHOP HAND (SERVICE LOT ATTENDANT)

Reporting to the Assistant Service Manager, the Lot Attendant (Shop Hand) will responsible for managing and maintaining the dealership parking lot.

Responsibilities

  • Maintains the cleanliness of the lot, service, and showroom areas
  • Sweep and wash floors
  • Empty garbage and recycle bins
  • Wash, vacuum, and detail vehicles
  • Help technicians if needed
  • Clean, remove and shovel snow from cars.
  • Manage and organize lot
  • Maintain and clean equipment

Skills and Qualifications

  • Must have written and oral communication skills. Good command of English language.
  • Have basic knowledge of using a computer, with abilities to operate word, excel and to receive and respond to emails
  • Must be self-motivated and show initiative
  • Must maintain a well-groomed appearance and conduct oneself in a professional manner
  • A minimum of 2 year' maintenance experience
  • Valid driver's license
  • Past automotive industry experience would be an asset

Job Type: Permanent

Salary: From $15.00 per hour

Experience:

  • automotive industry: 1 year (preferred)
  • manual transmission driving: 1 year (preferred)

Apply for Position

Body Shop Receptionist

Heninger Collision Center is looking for an experienced CSR/Receptionist to join a strong team working within a company with a great culture. Previous industry experience will be an asset and preference will be given to those candidates. Candidates must also be experienced and professional in customer service as this is a customer service monitored position (ie CSI, NPS)

Primary Responsibilties

  • First point of contact for the business
  • Handle all inbound calls
  • Schedule customer appointments
  • Set customers' expectations to appointment details (transportation options, length of service, price estimate, etc.)
  • Respond to customer service inquiries by phone and email by fact-finding using multiple databases

Skills and Qualifications

  • Exceptional customer service skills, both in person, over the phone and digitally.
  • Proficient in Microsoft Office and similar applications
  • Strong computer skills, including Mitchell Repair Center software
  • Team Player who works well within an office environment
  • High attention to detail while maintaining efficiency
  • Capable of conversing with others clearly and confidently
  • Self-directed and able to manage time well under pressure
  • Comfortable having difficult conversations to ensure customers' expectations are set correctly
  • Able to seek information and fact find in response to customer inquiries

Experience

  • Customer Service: 2 years
  • Receptionist : 1 year (preferred)
  • Collision center: 1 year (preferred)
  • Previous Collision Industry Experience is preferred
  • Previous Experience with Mitchell Repair Center software is an asset

Job Type Full-time

Salary $15.00-$16.00 per hour

Schedule  8 hour shift

Work Remotely  No

Apply for Position

Automotive Detailer

Reporting to the Assistant Service Manager, the Automotive Detailer is responsible for high attention to detail and quality of work.

Expansion of our detail department will further open career advancement opportunities for motivated individuals. Many of our detail crew have gone on to successful careers in our Parts and Service departments.

Job Responsibilities

  • Cleans vehicle exterior by hand, brush or by washing equipment
  • Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body
  • Vacuum, shampoo, add air freshener and clean vehicle interior (some stain removal may be required)
  • Inspect body and refinish repairs for deficiencies that may impact the quality of the delivery process; advise production supervisor as required
  • Perform basic maintenance checks: antenna, under the hood, inside the vehicle, inside the trunk, and outside vehicle
  • Maintains quality service by following Assured quality standards, conducting final inspections and correcting deficiencies
  • The shop is to be kept clean by sweeping and daily emptying of garbage containers
  • Maintain a clean and orderly production area throughout the workday, ensuring a final clean up at the end of the day
  • Continuously learns new technical information and techniques in formal training sessions in order to stay updated with rapidly changing automotive technology
  • Works in accordance with the daily production schedule

Qualifications

  • A clean, valid driver's license is a must along able to drive a manual transmission.
  • Able to work evenings and weekends.
  • A keen eye for detail and a desire to succeed.
  • Must work well in a team environment and still have the ability to work independently when required.

Requirements

  • Experience: Detailing: 1 year
  • License or certification: Class 5 Drivers License with ability to drive manual transmission
  • Steel-toed work boots/shoes
  • Candidates that make it to the final stages of the recruitment process may be required to submit a driver's abstract.

Starting Salary will be $16.00, based on experience (Toyota Touch Training, PPF) the wage will be increased.

Job Types Full-time, Permanent

Experience

  • detailing: 1 year (preferred)
  • manual transmission driving: 1 year (preferred)

Work remotely  No


Apply for Position

Inventory Specialist (Sales Lot Attendant)

Reporting to the Assistant Manager Inventory Control, the Inventory Specialist will responsible for managing and maintaining the dealership parking lot.

Responsibilities

  • Maintains the cleanliness of the lot and showroom areas.
  • Liaising with the Delivery Specialist to ensure vehicles are ready for customer pick-ups.
  • Plating and gassing up vehicles as required.
  • Compares serial numbers of incoming cars against invoice.
  • Inspects vehicles to detect damage and to verify the presence of accessories listed on the invoice.
  • Records the description of damages and lists missing items on the delivery receipt.
  • Parks vehicles in assigned areas.
  • Catalogs and stores keys.
  • Assigns stock control numbers to cars.
  • Update systems with invoicing.
  • Moves sold vehicles to maximize the use of space and keep the lot in order.
  • Delivers sold vehicles to the detail department.
  • Drive vehicles to or from the company's garage, rotate cars in the dealership lot, and picks up/drop off cars for customers.
  • Clean, remove and shovel snow from cars.
  • Notify the supervisor or appropriate technician when you notice parts of the car that require repair or replacement.
  • General data entry
  • Other duties as required by the management team.

Skills and Qualifications

  • Previous experience as a Lot Attendant is an asset but not required.
  • Excellent communication skills, both verbal and written.
  • Must be able to drive a manual transmission.
  • Computer literacy required.
  • Must be proficient in all aspects of Microsoft Office, particularly with excel.
  • Ability to multi-task and work under minimal supervision.
  • Professional, self-motivated work habits.
  • Ability to work in a team-based environment.
  • Highly organized.
  • A valid Alberta driver's license.
  • Previous detail experience would be considered an asset.

Job Types Full-time, Permanent

Salary: $15.00 per hour

Experience

  • dealership: 1 year (preferred)
  • manual transmission driving: 1 year (preferred)

Work remotely  No

Apply for Position

Contact

Heninger Toyota

3640 MacLeod Trail South
Directions Calgary, AB T2G 2P9

  • Sales: (403) 243-8000
  • Service: (403) 214-2500
  • Parts: (403) 243-5360

Hours

  • Monday 9:00am - 9:00pm
  • Tuesday 9:00am - 9:00pm
  • Wednesday 9:00am - 9:00pm
  • Thursday 9:00am - 9:00pm
  • Friday 9:00am - 9:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday Closed